Service Contracts

In a UK economy dominated by the service industries, contracts governing the provision of services are of key importance. 

For service providers, having a standard contract for the supply of services is essential. This contract can take the form of standard terms and conditions, a master service agreement, or a terms of engagement letter. Its primary purpose is to clearly define the service provider's responsibilities, liabilities, and potential financial risks. At the same time, it ensures that customer relationships remain valuable.

Similarly, for businesses receiving services, a well-written contract is crucial. This contract should include service quality levels, giving the customer the necessary tools to ensure timely and high-quality services without extra expenses. Additionally, it should offer remedies like compensation claims or the option to terminate the contract if issues arise.

Our Service Agreement solicitors have many years of experience and knowledge in successfully preparing and negotiating contracts  for services that commercially work in practice work for clients, including in the following specific areas:

• Agreements for the provision of professional services, including letters of terms of engagement;
• Agreements for the provision of  IT services, Software-as-a-Service, R&D services, manufacturing services, connectivity and telecommunication services;
• Contracts for supply of marketing, media, advertising, PR and business consultancy services;
• Agreements for the provision of recruitment/search and selection services and the supply of temporary workers by employment agencies and employment businesses;
• Consultancy agreements, including those entered into using personal service companies and similar models;
• Sub-contracting arrangements
• Outsourcing arrangements.
• Agreements for the provision of training  and educational services
• Agreements for the provision of financial services.

At Myerson Solicitors, our team of commercial solicitors possesses a wealth of experience in dealing with service agreements across various sectors. Here are a few examples of our expertise:

• Professional service terms and conditions. Our commercial (and construction) specialists have advised on the general terms of engagement used by providers of medical services (including GPs and dentists), design and engineering services, estate agents and the providers of property sourcing businesses.  We have guided our clients on issues arising from the use of standard terms in respect of consumer customers, and appropriate methods to control contractual exposure for professional service providers.
• Marketing and social media management terms and conditions. Our commercial team have drafted standard business T&Cs for various large regional and national marketing and social media management providers. Our expertise in this sector enables us to draft terms and conditions that cater for the various social media management services provided, including pay-per-click, influencer marketing, and website design and development.
• Consultancy services terms and conditions. Our commercial lawyers have drafted standard terms and conditions for both providers and clients of consultancy services. We have acted for a large provider of care consultancy services and drafted standard terms and conditions which cater for the combined delivery of their consultancy services with their case management SaaS offering.